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Terms and Conditions

Privacy policy

These terms and conditions concern our website at ace-egypt.org.uk, Animal Care in Egypt (UK Registered Charity Number 1082670, Egypt Charity No. 2 Luxor).

ACE respects the privacy of all visitors to its websites and will take all reasonable steps to ensure that your data is kept securely.

The following questions and answers should help you to understand what information we collect, how it is used and what happens to it.

What information do we collect?

Non-Personal Information, such as IP address, pages viewed and files downloaded. This helps us to monitor the site’s performance, determine how many people visit the site, identify what pages are most popular, and how regularly people visit.

Personal Information, such as name, address, telephone number, email address, bank details etc. This information is only collected in connection with specific activities, such as donations, feedback, newsletter request etc.

What happens to your personal information?

When you make a donation or a purchase via the site, we may need to collect information about you to process the transaction, and if necessary, fulfil your order and provide you with the products you expect.

This information may include, but is not limited to, details such as your name, your address and your credit card details. Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us.

This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

When submitting your personal information, you will be given the option not to be included in mailings from ACE. If you do not opt out of mailings at this point, but later decide that you no longer wish to be contacted, you can inform us by emailing us.

We do not sell, rent or trade your personal information to anyone.

The Data Protection Act

Any personal information submitted via the ace-egypt.org.uk website is treated in accordance with the Data Protection Act (1998). This means that you have a right to advise us at any time if you no longer wish to receive mailings from us or other organisations with whom we cooperate.

EU Cookie Legislation

ACE is mindful of the EU-wide ‘Cookie Directive’ that came into force for the UK in May 2012 and adheres to such legislation. Please see our Privacy page for more details.

Visit Us

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If you would like to visit us while you are in Luxor, we would love to see you and show you around the centre. You will get a tour of the hospital, centre and the stables where you can meet and cuddle some of our patients!

Click here to find out our opening times.

Volunteer With Us Today

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We welcome volunteers from all walks of life. You don’t need to be a qualified vet or vet nurse to help us at the centre in Luxor. We have general volunteer placements, veterinary student and vet nurse student placements.

Find out more here.

Help raise funds for ACE

Ashley Heath Country Fair 009 (2)

There are so many ways to help raise funds for ACE, you needn’t be a seasoned marathon runner! Fundraising can take on any form from selling cakes to a sponsored dog walk!

Together we can help stop the suffering of thousands of animals in Egypt.